Category Archives: Newsletters

Councilmember Ken Remley June Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for weekly updates.

Senior Center Phased Re-opening!

The City of Surprise is re-opening programs at the Senior Center in a phased approach, with limited front desk access and exercise classes available now. The Center, located at 15832 N. Hollyhock St., is a hub for connection and activities for those age 50+ and adults with disabilities.

All Senior Center participants will be required to fill out a new enrollment packet when returning to in-person participation. Enrollment packets are available at the Senior Center during the hours listed online at surpriseaz.gov/seniorcenter. Completed packets should be dropped off at the Senior Center. Membership is $12 per year for Surprise residents and $15 for non-residents. Fees are due with membership forms.

The Senior Center meal program has also returned to in-person sit-down meals. Call 623.222.1500 two days in advance to reserve your spot. A home-delivered meal option is available through Banner Olive Branch if you cannot participate in the in-person program. To see if you qualify, please call 602.264.4357.

Facemasks are encouraged but not required. Dates, capacity requirements, and times are subject to change without notice.

Gaines Park Dedication Ceremony

A dedication ceremony was held on May 15 to celebrate the completion of Floyd Gaines Park. The park, located at 16001 N. Nash St., in the city’s Original Town Site, includes a lighted youth ball field, netting, fencing, restrooms, and a lighted and paved parking lot. Floyd Gaines was a pioneer in our community and an avid champion of its youth and parks and recreation services. I was honored to speak at this event and am so proud to have this park as a part of our community.

Hollyhock Pool Now Open!

Come and cool off at the Hollyhock pool during open swim hours every day from 12 p.m. to 4 p.m.! Open swim fees for residents are $2 for youth (6 months-17 years) and $3 for adults. All non-residents are $5. Swim lessons are also available. For more information, contact Parks and Recreation at 623.222.2000.

Veterans’ Services

The Vetlink Foundation is offering a monthly Coffee for Vets event on the last Saturday of every month from 9 a.m. to 11 a.m. at the City of Surprise AZ TechCelerator located at 12425 W. Bell Rd. Come enjoy free coffee and bagels and build connections with other veterans. Each event will have a guest speaker who will discuss a veteran-related topic. RSVP by calling 623.303.4355.

Rent and Utility Assistance

The Surprise and El Mirage Community Action Program (CAP) has a new online portal to apply for rental and utility assistance. Please visit http://hsdclientportal.maricopa.gov/ to complete a pre-screening assessment. Those needing assistance with the online process can call 623.222.4673. Eligibility restrictions apply. surpriseaz.gov/3549/Community-Action-Program-CAP.

Free Showers

Free showers every 2nd & 4th Tuesday of each month at the Salvation Army in Surprise between 10–2 p.m. at 17420 N. Ave of the Arts. Food, medical care, haircutting, and pet care resources are also available. Made possible by Church of the Palms, Salvation Army, and the City of Surprise. Call 623.222.1600 for more information.

We Care Program

We Care is an automated system designed to call a senior or homebound person once a day to check on their welfare. If the daily call is not answered, an automatic alert is sent, and personnel from Surprise Police or Citizens Patrol will be sent to the home to check on the individual. If you or someone you know could benefit from this program, you can submit an online application at surpriseaz.gov/wecare and the Surprise Citizen Patrol will contact you to schedule a required home visit and interview.

Prescription Drop-off Box

The City of Surprise Police Department has a prescription drug collection bin in its lobby for easy disposal of unwanted drugs 24 hours a day, 7 days a week. The focus of this program is to provide a safe location for individuals to dispose of unwanted, unused, or expired medications and ultimately reduce the likelihood of these medications falling into the hands of children and teens. Visit the link below for more information: surpriseaz.gov/3359/RX-Drug-Drop-off.

Vial of Life

Please stop by our Surprise Fire Medical Administration office, located at 14250 W. Statler Plz., Suite 101, where you can pick up a Vial of Life. The Vial of Life contains a medical emergency information form that should be filled out, put back in the vial, and stored in your refrigerator for safekeeping. A sticker also comes in the vial that can be placed on your refrigerator to alert first responders that you have this information available. The vial of life is designed to provide important medical and emergency information to first responders when you cannot. While you are there, you can also pick up a Pet Finder window sticker that alerts first responders to the pets in your home.

Water Wise

Water Resource Management logoYou may have heard talk in the news media recently about the Colorado River and a potential shortage declaration. The Western United States, including Arizona and the Phoenix metropolitan area, has been experiencing a drought for more than 20 years, with an official drought declaration in June 1999. Drought is a normal occurrence in the southwest desert. However, as the drought in the Colorado River Basin continues to extend, the Lower Basin states of Arizona, California, New Mexico, and Nevada along with Mexico may face reductions in their Colorado River water deliveries through a “Tier 1” declaration by the Bureau of Reclamation.

What does this mean for Surprise water customers? A Tier 1 shortage declaration will not affect Surprise’s water allocation or its deliveries to customers. Although there will be no immediate impact on municipal water supplies, Surprise remains committed to water resource management and water conservation measures. Shortage on the Colorado River does not mean shortage for Surprise’s customers at the tap. Being efficient with water has been part of our long-term water management strategy, and our water conservation program provides resources to assist customers.

Furthermore, Surprise is not directly delivering its Colorado River allocation. Instead, we use our Central Arizona Project (CAP) water allocation to recharge the aquifer, storing water for future groundwater pumping. As always, water users must follow water-efficient practices to protect our precious resources. Find out more information about drought and how it affects Surprise water customers on our Drought Resiliency and Preparedness website: surpriseaz.gov/droughtmgmt.

Retail Survey Results

The City of Surprise launched its annual Surprise Retail Survey on April 5, and more than 5,100 responses later, we have the results!

The city uses the survey data to identify the city’s retail strengths and opportunities to bring additional amenities closer to home. In the past, the survey has helped bring in establishments like In-N-Out Burger, Texas Roadhouse, Oregano’s Pizza Bistro, and Costco!

Select survey insights are listed below, with full results available at surpriseaz.gov/retailsurvey.

2021 Surprise Retail Survey results summary

District 4 Community Meeting

Please join me for my monthly Community Meeting on May 26 at 6 p.m. at the Surprise Senior Center, located at 15832 N. Hollyhock St. Please note there will be no Community Meeting in July. Check the city website at surpriseaz.gov for updated information on my meet and greet schedule. Call or email me in the meantime with any questions or concerns you may have.

City Council Meetings

The next regularly scheduled City Council Meeting is June 15 at 6 p.m. in the City of Surprise Council Chambers. City Council meetings are now open to in-person attendance, or you may tune in on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11 to watch the meeting live.

Councilmember Ken Remley May Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for weekly updates.

New West Valley Veteran Hub

Flag thumbnailVeterans, service members, and their families now have a new place to access resources, support, and assistance in the West Valley. The City of Surprise is proud to offer the West Valley Military and Veteran Success Center a new home within the Surprise Resource Center at the AZ TechCelerator Campus, located at 12425 W. Bell Rd., Suite 124. The center includes various military and veteran support services and resources, made possible by the generous support of partner organizations and all West Valley cities. For more information on the West Valley Military and Veteran Success Center, call 623.222.1658 or visit the City of Surprise website at surpriseaz.gov/veterans.

Senior Center Exercise Programs Re-Opening!

Fitness classes operated by the Surprise Senior Services Team have re-opened! To register, please call 623.222.1500. In addition, the drive-thru meal program is still available with advance registration.

Surprise Fire Department Lock Box Program

Surprise Fire-Medical offers a Lock Box Program to allow first responders quick and safe access into your home during an emergency. In an emergency, the fire department can use its unique key to open the lock box and access your house key to gain entry into your home. Having a lockbox can add precious lifesaving minutes during an emergency and also saves on property damage. For more information, visit surpriseaz.gov/1656/Lock-Box-Program, or call 623.222.5000.

Surprise Library Access

The Maricopa County Library District is moving into the next phase of re-opening at all county-run libraries. Customers can stop by the library during Pop-In Pick-Up hours to browse every shelf and all selections, rather than a limited collection. Hollyhock Library, located at 15844 N. Hollyhock St., has Pop-In Pick-Up hours Monday – Thursday, 1 p.m. – 7 p.m.; Friday, 11 a.m. – 5 p.m.; and Saturday, 9 a.m. – 3 p.m. The library is closed on Sunday. For more information, please visit mcldaz.org/locations/northwest/.

State of the City Video

State of the City thumbnailThe 2021 State of the City video premiered on April 13. Please take a few moments to view it if you have not had the opportunity. This video captures how our strength, effort, and strategic planning place the city’s trajectory toward future success. Watch the video here: surprisetv.surpriseaz.gov. The video will also replay on the Cox 11 cable channel at select times. To view a schedule, please visit surprisetv.surpriseaz.gov/schedule.

Fiscal Year 2022 Recommended Budget

City of Surprise proposes a budget focused on maintaining current service levels as the city continues to grow. The budget continues to focus on Council’s commitment to maintaining quality public services and infrastructure. A public hearing and tentative Budget adoption is scheduled for the May 4 Regular City Council Meeting, with final budget adoption planned for the June 1 meeting.

The Property Tax Rate in Surprise

A slide showing a summary of primary property taxes.We’ve been receiving some questions about the City of Surprise tax rate. It has not increased. The primary tax rate in the City of Surprise is $0.7591 per $100 of assessed property value, plus the secondary property tax rate (from the voter-approved 2017 GO Bond) of $0.3880 per $100 of assessed property value. These rates multiplied by the assessed value of your home determine what you pay in property taxes. If the value of your home increases, you will see an increased tax bill; however, that is not due to an increase in the property tax rate but rather an increase in the assessed value of your home.

Schedule of Existing Primary and Secondary Property Tax

   Current Rate  Current Levy  Proposed Rate  Proposed Levy  
 Property Tax          
 Primary Property Tax Rate $0.7591 $9,135,500 $0.7591 $9,974,200 Per $100 assessed value
 Secondary Property Tax Rate $0.3880 $4,669,500 $0.3880 $5,098,200 Per $100 assessed value

Passport Services are Back

U.S. PassportsPassport services are back at Surprise City Hall by appointment only. Regular business hours for passports will be Monday – Friday, 8 a.m. to 4 p.m. in the City Clerk’s Office, temporarily located in Development Services. Applications for first-time passport books and passport cards are accepted and they can also help review paperwork for renewals. They do not offer passport photos, so be sure to have your pictures with you at your appointment. To make an appointment, or for questions, please visit surpriseaz.gov/passport or call the City Clerk’s Office at 623.222.1200.

Surprise Covid-19 Vaccination Numbers

The Arizona Department of Health Services reported the overall number of Surprise COVID-19 cases at 13,585 on April 15. Through that day, 45,330 Surprise area residents received at least one vaccine shot. Below are the number of vaccination totals for ZIP codes in Surprise as of April 15.
85374 – 20,841
85379 – 13,001
85388 – 8,398
85378 – 3,090

Benevilla Community Baby-Shower

Monday, May 10, from 9 a.m. to 11 a.m., Benevilla & Friends will be hosting a drive-thru baby shower for expecting moms and moms with infants up to 6 months old. Mothers can drive-thru and pick-up at Arizona Charter Academy parking lot located at 16025 N. Dysart Rd. Donations will also be accepted during this event!

#6 Safest City

Surprise is ranked the #6 safest city in Arizona, according to a new SafeWise report. Congrats to our community on this accomplishment & a big thank you to Surprise PD for helping to keep us safe! Here is a list of Arizona’s 10 Safest Cities: safewise.com/blog/safest-cities-arizona/.

Free AZ Small Business Association Membership!

Economic Development Department thumbnailIn recognition of the continued small business recovery process resulting from the COVID-19 pandemic, the City of Surprise Economic Development Department is teaming up with the Arizona Small Business Association (ASBA) to offer Surprise small businesses a free year of ASBA membership now through May 10! To sign up, please visit asba.com/surprise. Please also see the City of Surprise Economic Development webpage to learn about many other resources available for Surprise businesses!

District 4 Community Meeting

Please join me for my monthly Community Meeting on May 26 at 6 p.m. at the Surprise Senior Center, located at 15832 N. Hollyhock St. Masks are recommended, and social distancing will be in place. Please check the city website at surpriseaz.gov for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

City Council Meetings

The next regularly scheduled City Council Meeting is May 18 at 6 p.m. in the City of Surprise Council Chambers, located at 16000 N. Civic Center Dr. City Council meetings are now open to in-person attendance, or you may tune in on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11 to watch the meeting live.

Councilmember Ken Remley April Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for weekly updates.

State of the City Video Premiere

Surprise Arizona State of the City thumbnail.The 2021 State of the City Video Premiere is scheduled for April 13 at 6 p.m.! Please tune in as we reflect on our community’s resilience and look forward to what’s on the horizon. To view live, please visit surpriseaz.gov/SurpriseTV.

Fiscal Year 2022 Budget Retreat

Surprise City Council will hold a Budget Retreat on Friday, April 16, in City Council Chambers at 9 a.m. The retreat will be open to public attendance and will also be televised for viewing. It will be live on surpriseaz.gov/surpriseTV, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, and Cox channel 11.

Gaines Park Ballfield Update

The park continues to take shape! Irrigation has been installed, along with concrete flat work at the restroom, fence installation, which included the dugouts and backstop, and the bases for the field light poles have been set.

Covid-19 Vaccination Information

If you are having technical difficulty creating a login/password or other issues using the Arizona Department of Health Services (ADHS) Vaccine Registration/Scheduling system, please call 602-542-1000 M-F 8 a.m. – 5 p.m. or email azvaccinesupport@azdhs.gov. If you do not have access to a computer and need help setting an appointment by phone, ADHS has established a call center to assist. Call 1-844-542-8201 and press Option #8 to be connected to a navigator. This service is also available M-F 8 a.m. – 5 p.m. For additional information, please visit ADHS – Covid-19 Vaccine Registration.

Property Maintenance Ordinance

The city of Surprise is requesting public comment on the draft Property Maintenance Ordinance (PMO) that was presented to Council. The PMO is the guiding document that establishes minimum standards for all property, residential and commercial building maintenance throughout the city. The goal of the PMO is to keep the city safe, healthy and blight-free. Meetings have been scheduled to encourage residents and business owners to learn more about the ordinance and ask questions. The next public meeting is scheduled for 6 p.m. on Tuesday, April 13. Attend in person in the Surprise City Hall Community Room or online. Links to the virtual public meetings are available online at Property Maintenance Ordinance. The webpage also includes the option to submit a comment on the draft ordinance.

Surprise Recreation Campus Hall of Fame

Surprise Recreation Campus Hall of Fame thumbnail.The City of Surprise Parks and Recreation Advisory Commission has voted to induct Charley Pride and Buck O’Neil into the Surprise Recreation Campus Hall of Fame. The Hall of Fame was established to honor those who have contributed significantly to the Surprise Recreation Campus.

Other 2021 Hall of Fame inductees include: Gold Glove winners Isiah Kiner-Falefa and Joey Gallo of the Texas Rangers; and Alex Gordon of the Kansas City Royals.

Surprise Day of Service

Show your community pride by participating in the 4th Annual “Bean Bag Day” event Saturday, April 24th.

Volunteers fill bags of beans.Participants can help bag bulk pinto beans into individual packaging for ease of distribution through the Valley View Community Food Bank to those in need.

For more information or to volunteer, please contact Larry Garcia at larry.garcia@surpriseaz.gov or 623-222-1522.

Opening Soon!

B&B Appliances is on track to open next month at the former Luby’s location on Bell Road, east of RH Johnson Blvd. B&B Appliances is a local family-owned appliance retailer that sells “mis-ordered”, scratched and dented appliances as well as brand new ones.

City Hall & City Council Meetings Reopening

Surprise City Hall, all admin buildings (except the Sr. Center) and all public meetings are reopening to in-person attendance beginning April 12. The reopening comes as Governor Ducey announced that Arizona has hit several important public health benchmarks. The Governor also called for any remaining local government mask mandates to be phased out. As a result, Mayor Skip Hall has signed a proclamation terminating the face covering mandate in Surprise. Get the details here: https://bit.ly/3sqqUTT

District 4 Community Meeting

Please join me for my monthly Community Meeting on April 28 at 6 p.m. at the Surprise Senior Center, located at 15832 N. Hollyhock Street. Masks are recommended, and social distancing will be in place. Please check the city website at www.surpriseaz.gov for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

Councilmember Ken Remley February Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I hope that you find this newsletter informative, and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

Gaines Youth Baseball Field Fully Funded

The City of Surprise has experienced better-than-expected one-time revenues in Fiscal Year 2020 thanks to strong growth in housing permits and retail sales collections. As a result, Council voted to fund more than $8 million in park-related projects that will advance the City’s Parks and Recreation Master Plan goals. Gaines Youth Baseball Field will now be fully funded ahead of the original timeline! The project, which includes a lighted youth ballfield, restrooms, lighted and paved parking lot, netting, and fencing, is anticipated to be completed this summer! Also funded is a new eight-acre park at Greenway Road and Parkview Place that will provide additional programmable and rental field space, and a $3 million dollar budget to provide enhancements to the Surprise Community Park. Enhancements could include adding a restroom, improving dog park drainage, and exploring new lighting; however, the final project list will be determined following the design and submittal of actual costs.

Senior Center Activities

Valentine’s Day Canvas Decorating is scheduled for February 12 at 9 a.m. During this virtual event, participants will create a love-inspired canvas using everyday household items. To reserve your canvas, please call 623.222.1500.

America’s Pastime Spring Training Party takes place on March 3! Members can pick up a bag of baseball surprises and then join the virtual party at 1 p.m. To participate, please call 623.222.1500.

Surprise Day of Service

If you are looking for a way to give back to your community, please consider volunteering for the Surprise Day of Service on February 20, from 8 a.m. – 1:30 p.m. at St. Mary’s Food Bank, located at 13050 W. Elm Street. To volunteer, please call 623.222.1522.

“Keep it Beautiful, Surprise!”

The City of Surprise has launched a campaign encouraging residents to “Keep it Beautiful, Surprise!” This anti-litter campaign reaffirms that the City of Surprise takes pride in being a safe, clean and attractive city, where residents and businesses can thrive and visitors are impressed. Please check out surpriseaz.gov/KeepItBeautiful for videos and information on how you can help!

Home Beautification Award

I am proud of our residents and their work to keep Surprise a clean and safe community. My Home Beautification Awards are a way for me to thank you and recognize the hard work and pride you have put into your home. This year, I will be continuing the program by awarding homeowners with a “Home Beautification Award” and an A-frame sign to display in front of their home. Be on the lookout for winners!

Holiday Trash Collection Schedule

Please note that Presidents’ Day is Monday, February 15, and city-serviced sanitation customers will have their trash pick-up postponed by one day.

Spring Training 2021

Spring Training returns to Surprise on February 27! The Texas Rangers will take on the Kansas City Royals at 1:05 p.m. to kick-off the season. A complete schedule of games can be found at SurpriseStadium.com.

Surprise Stadium is working hard to develop protocols to protect the health and safety of fans. Ticket details and safety precautions are developing and more information will be coming as we get closer to the start of the season. Due to the uncertainty surrounding COVID-19, Spring Training schedules and start dates are subject to change. For questions and updated information, please visit SurpriseStadium.com, or call 623.222.2222.

Surprise City Academy

The Surprise City Academy is going virtual this year! Residents, students and business owners can learn about the City directly from the Mayor, Councilmembers, City Manager and upper-level city staff. The Academy begins on February 22 and is free to attend. Classes will meet via WebEx from 6:00 p.m.-7:30 p.m on Mondays through April 26. Registration is required. To register, please visit surpriseaz.gov/cityacademy, or call Lord Garcillano at 623.222.1647.

Social Service Resources

Salvation Army – FREE breakfast drive-thru Mondays and Thursdays. 8-9:30 a.m. Seniors or those who are food insecure. Food boxes are available. 17420 Ave of the Arts, Surprise. 623-977-1084.

Dysart Community Center– FREE Food Drive-thru. Monday-Friday, 3-5 p.m. 14414 N. El Mirage Rd, El Mirage. 623-249-3812.

Hope Women’s Center – Support for women & children, bill/utility assistance. 623-875-4549.

Radiant Distribution Center – FREE food and clothing Tuesdays and Thursdays from 9-11 a.m. at Radiant Church Sun City 10701 W. Boswell Blvd., Sun City. 623-975-2662.

St. Mary’s Food Bank Surprise – 13050 W. Elm St. 602-343-5631.

Valley View Food Bank – 10771 W. Peoria Ave, Sun City. 623-933-3358.

Mortgage Assistance for Surprise Residents – Surprise CARES Housing Stability Program. www.surpriseaz.gov/housing

Surprise Senior Center Hot Lunch Program – FREE. Call 623-222-1500 two days in advance to order a meal for pickup Monday-Friday at noon.

Society of St. Vincent de Paul – Food, Rent, Utilities & More. St. Clare of Assisi Conference (Surprise residents). Call Help Line at 623-975-5617. Our Lady of Lourdes Conference (Surprise & El Mirage residents). Call 623-344-7267.

Housing for Heroes Program – Supportive Services for Veteran Families – The National Community Health Partners are offering temporary assistance to Veteran families to help with rent, utilities, security deposits, moving costs, and child care. Call the Maricopa County Veteran Service Office at 480-361-0177.

Phone Pals Program for Seniors with Benevilla – Phone Pal volunteers provide wellness checks and meaningful relationships to community members who may find themselves alone. For information on how to sign up to receive calls, or to volunteer, please call 623-584-4999 or visit www.Benevilla.org

AZ Humane Society Resources for Pet Owners – A program for struggling pet owners. A trained social worker can help pet parents navigate resources to help keep pets in their homes. Call 602-997-7585 ext. 3800 or email resourcenavigator@azhuman.org.

Council Meeting Schedule

The next regularly scheduled Council Meeting is February 16 at 6 p.m. In an effort to protect public health amidst rising COVID-19 case numbers, City of Surprise public meetings have reclosed to in-person public attendance until further notice. Council meetings are broadcast live on Surprise TV at https://surprisetv.surpriseaz.gov/ and carried on Cox channel 11. Check the agenda, when posted, for instructions on public comment.

District 4 Community Meeting

My monthly Community Meetings are typically held on the fourth Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct these meetings, but I look forward to meeting again when we are able. Please check the city website at www.surpriseaz.gov for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

Councilmember Ken Remley January Newsletter

Happy New Year! Thank you for signing up to receive my notifications and monthly newsletters. I hope that you find this newsletter informative, and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

Gaines Youth Baseball Field fully funded

The City of Surprise has experienced better-than-expected one-time revenues in Fiscal Year 2020 thanks to strong growth in housing permits and retail sales collections. As a result, Council voted to fund more than $8 million in park-related projects that will advance the City’s Parks and Recreation Master Plan goals. Gaines Youth Baseball Field will now be fully funded ahead of the original timeline! The project, which includes a lighted youth ballfield, restrooms, lighted and paved parking lot, netting, and fencing, is anticipated to be completed this summer! Also funded is a new eight-acre park at Greenway Road and Parkview Place that will provide additional programmable and rental field space, and a $3 million dollar budget to provide enhancements to the Surprise Community Park. Enhancements could include adding a restroom, improving dog park drainage, and exploring new lighting; however, the final project list will be determined following the design and submittal of actual costs.

Martin Luther King, Jr. Day of Celebration & Service

Please join the City of Surprise on January 16 at 9 a.m. for a virtual program celebrating the life and work of Dr. Martin Luther King, Jr., leading into a day of community service. The virtual presentation, featuring a variety of musicians, performers, and speakers, will be broadcast on Surprise TV, and the City of Surprise social media channels. Community Service projects are also being organized. To volunteer, please contact Larry Garcia at larry.garcia@surpriseaz.gov.

New Businesses in District 4

A new AAA Automotive Building is currently in development review for Bell Road and Dysart Road’s northeast corner.

Social Service Resources

St. Mary’s Food Bank now has a home delivery option. Maricopa County residents who cannot travel to a local food bank may qualify for this program. For additional information, please call 602-242-3663, or visit St. Mary’s Food Bank – Covid Relief Home Delivery Sign-Up.

Maricopa County Public Health is offering free, temporary isolation housing to eligible individuals. If you are unable to isolate yourself from sick roommates because you share a bathroom or bedroom or are a high-risk individual who lives with infected family or roommates, call 2-1-1 and dial 6 for COVID-19 assistance. Services include housing up to 10 days from the start of symptoms, meal preparation and delivery, laundry service, and transportation to and from medical appointments.

Salvation Army – FREE breakfast drive-thru Mondays and Thursdays. 8-9:30 a.m. Seniors or those who are food insecure. Food boxes are available. 17420 Ave of the Arts, Surprise. 623-977-1084.

Dysart Community Center – FREE Food Drive-thru. Monday-Friday, 3-5 p.m. 14414 N. El Mirage Rd, El Mirage. 623-249-3812.

Hope Women’s Center – Support for women & children, bill/utility assistance.623-875-4549.

Radiant Distribution Center – FREE food and clothing Tuesdays and Thursdays from 9-11 a.m. at Radiant Church Sun City 10701 W. Boswell Blvd., Sun City. 623-975-2662.

St. Mary’s Food Bank Surprise – 13050 W. Elm St. 602-343-5631.

Valley View Food Bank – 10771 W. Peoria Ave, Sun City. 623-933-3358.

Mortgage Assistance for Surprise Residents – Surprise CARES Housing Stability Program. www.surpriseaz.gov/housing

Surprise Senior Center Hot Lunch Program – FREE. Call 623-222-1500 two days in advance to order a meal for pickup Monday-Friday at noon.

Society of St. Vincent de Paul – Food, Rent, Utilities & More. St. Clare of Assisi Conference (Surprise residents). Call Help Line at 623-975-5617. Our Lady of Lourdes Conference (Surprise & El Mirage residents). Call 623-344-7267.

Housing for Heroes Program – Supportive Services for Veteran Families – The National Community Health Partners are offering temporary assistance to Veteran families to help with rent, utilities, security deposits, moving costs, and child care. Call the Maricopa County Veteran Service Office at 480-361-0177.

Phone Pals Program for Seniors with Benevilla – Phone Pal volunteers provide wellness checks and meaningful relationships to community members who may find themselves alone. For information on how to sign up to receive calls, or to volunteer, please call 623-584-4999 or visit www.Benevilla.org

AZ Humane Society Resources for Pet Owners – A program for struggling pet owners. A trained social worker can help pet parents navigate resources to help keep pets in their homes. Call 602-997-7585 ext. 3800 or email resourcenavigator@azhuman.org.

Council Meeting Schedule

The next regularly scheduled Council meetings are January 5 and 19 at 6 p.m. In an effort to protect public health amidst rising COVID-19 case numbers, City of Surprise public meetings have reclosed to in-person public attendance until further notice. Council meetings are broadcast live on Surprise TV at https://surprisetv.surpriseaz.gov/. Cox channel 11 and Century Link channel 8513 also carry the meetings live. Check the agenda, when posted, for instructions on public comment.

District 4 Community Meeting

My monthly Community Meetings are typically held on the fourth Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct these meetings, but I look forward to meeting again when we are able. Please check the city website at www.surpriseaz.gov for updated information on my meet and greet schedule.  Please call or email me in the meantime with any questions or concerns you may have.

Councilman Ken Remley December Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I hope that you find this newsletter informative; and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

New Public Works Facility

I recently had the opportunity to tour the City of Surprise’s new Public Works Operations Facility. The facility was partially funded by the voter-approved 2017 General Obligation Bond. This 44,000 square foot project supports public safety fleet maintenance and storage, and it consolidated the Public Works operations into one location.

Kiwanis Club Donation

Thank you to the Kiwanis Club of Surprise, AZ Foundation, for your donation of 25 tablets to the Kids Camp Surprise after-school program! These tablets will help enhance the learning experience of the children in this program.

Surprise Party 2020, At-home style

Surprise Party at HomeEnjoy a festive lineup of holiday themed programing that can be enjoyed from the comfort of your home or car! Virtual events include a tree lighting ceremony, cookie decorating with Mrs. Claus, virtual holiday edition bingo, Zoom calls with Santa, virtual arts & crafts, a Santa drive-thru at Surprise Stadium, and the Light up the Night House Decorating Contest. Video events will be aired on Surprise TV online and the City of Surprise Parks and Recreation Facebook Page. On-demand video playback will be available for recorded events. Just visit surpriseaz.gov/surpriseparty and view the video recording at your convenience. The schedule of events is listed below.

Surprise Party – At Home Activities
Schedule is subject to change.

DATETIMEEVENT
Fri, Dec. 4 7:00 p.m. Virtual Tree Lighting Ceremony**
Mon, Dec. 7 6:30 p.m. Virtual Cookie Decorating with Mrs. Claus**
Surprise has partnered with Boyer Bakery to provide 150 cookie decorating kits to the first 150 decorators. Kits will be available for pick up on Saturday, December 5 from 10 a.m. – 2 p.m. or Monday, December 7 from 8 a.m. – 5 p.m. at the Parks & Recreation Office, 15960 N. Bullard Ave.
Tues, Dec. 8 6:30 p.m. Virtual Bingo – Holiday Edition (must pre-register)
Space is limited; secure your spot by signing up for this Special Event online at surpriserec.surpriseaz.gov.
Wed, Dec. 9 5:30-8:30 p.m. Zoom Calls with Santa (must pre-register)
Space is limited; secure your spot by signing up for this Special Event online at surpriserec.surpriseaz.gov.
Thurs, Dec. 10 6:30 p.m. Virtual Holiday Themed Art & Craft featuring WHAM**
Craft kits will be available for pick up beginning Monday, November 30 to Thursday, December 10, 8 a.m. – 5 p.m., at the Parks & Recreation Office, 15960 N. Bullard Ave, while supplies last.
Fri, Dec. 11 6:00-8:00 p.m. Santa Drive-Thru at Surprise Stadium
Download a colorable letter for Santa at surpriseaz.gov/surpriseparty. Participants must remain in the car during this event. Santa’s helpers will hand out goodie bags to the first 200 participants.
Sat, Dec. 12 –
Sun, Dec. 13
Evening Light up the Night House Decorating Contest w/ map

** Denotes a video event.

Happy holidays from your Surprise City Council!

Deck the Hock

Deck the HockThis annual event will be a drop-off/pick-up style celebration this year. On December 11, from 12 p.m. to 5 p.m. you are invited to drop off ornaments, and/or gifts to place under three holiday trees that will be donated to local families in need. The trees will be on display in front of the Surprise Senior Center, located at 15832 N. Hollyhock Street. Unwrapped gifts for families can be placed under the trees. For a list of items for donation, please visit https://www.surpriseaz.gov/CivicAlerts.aspx?AID=4998 or call, 623.222.1500. The Surprise Police Department will also have a Toy Drive box available.

Home-delivered Meal Program

The City of Surprise has partnered with the Area Agency on Aging and Banner Olive Branch to provide daily, home-delivered hot meals to eligible participants aged 60 years, or older, or younger adults with disabilities who are unable to prepare or obtain meals for themselves during a period of need. This service also includes a daily visit to check on the individual’s condition and safety. If you or someone you know is in need of meal delivery, please contact Area Agency on Aging at 602.264.4357, or Meals on Wheel for Sun City at 623.974.9430.

Please also remember that for those who can drive to pick-up meals, the Surprise Senior Center offers a free hot lunch program to those age 60 and better, and adults with disabilities. Meals must be reserved two days in advance by calling 623.222.1500. Pickup is Monday-Friday at noon.

Social Service Resources

The City of Surprise and our partners have many resources to help those in need. Please see a list below of services that are available. You can also always reach out to our Surprise Resource Center at 623.222.1600.

Salvation Army – FREE breakfast drive-thru Mondays and Thursdays. 8-9:30 a.m. Seniors or those who are food insecure. Food boxes available. 17420 Ave of the Arts, Surprise. 623-977-1084.

Dysart Community Center– FREE Food Drive-thru. M-Fri, 3-5 p.m. 14414 N. El Mirage Rd, El Mirage. 623-249-3812.

Hope Women’s Center – Support for women & children, bill/utility assistance. 623-875-4549.

Radiant Distribution Center – FREE food and clothing Tues/Thurs from 9-11a.m. at Radiant Church Sun City 10701 W. Boswell Blvd., Sun City. 623-975-2662.

St. Mary’s Food Bank Surprise – 13050 W. Elm St. 602-343-5631.

Valley View Food Bank – 10771 W. Peoria Ave, Sun City. 623-933-3358.

Mortgage Assistance for Surprise Residents – Surprise CARES Housing Stability Program. www.surpriseaz.gov/housing.

Surprise Senior Center Hot Lunch Program – FREE. Call 623-222-1500 two days in advance to order meal for pickup M-F at noon

Society of St. Vincent de Paul – Food, Rent, Utilities & More. St. Clare of Assisi Conference (Surprise residents). Call Help Line at 623-975-5617. Our Lady of Lourdes Conference (Surprise & El Mirage residents). Call 623-344-7267.

Community Christmas Drive-thru at Radiant Church – Saturday, December 12th from 9 a.m.-noon. FREE groceries, shoes, socks, underwear and toys for children 3-12. Children must be present to receive gifts. While supplies last. 15522 W. Paradise Lane, Surprise 85374.

Housing for Heroes Program – Supportive Services for Veteran Families – The National Community Health Partners are offering temporary assistance to Veteran families to help with rent, utilities, security deposits, moving costs and child care. Call the Maricopa County Veteran Service Office at 480-361-0177.

Phone Pals Program for Seniors with Benevilla – Phone Pal volunteers provide wellness checks and meaningful relationships to community members who may find themselves alone. For information on how to sign up to receive calls, or to volunteer, please call 623-584-4999 or visit www.Benevilla.org

AZ Humane Society Resources for Pet Owners – A program for struggling pet owners. A trained social worker can help pet parents navigate resources to help keep pets in their homes. Call 602-997-7585 ext. 3800 or e-mail resourcenavigator@azhuman.org.

Mindfulness Practices for Easing the Stress of the Season (Hospice of the Valley) – As the holidays approach, many of us may be experiencing anxiety and frustration — so much to do and not enough time to get it all done! Mindfulness can help us manage these challenges in a healthy way. Join Hospice of the Valley’s Dr. Maribeth Gallagher for a free online presentation 10-11:30 a.m. Thursday, Dec. 10. Zoom Link: https://hov.zoom.us/j/92896300757 Meeting ID: 928 9630 0757 Passcode: 406925

Council Meeting Schedule

In an effort to protect public health amidst rising COVID-19 case numbers, City of Surprise public meetings have reclosed to in-person public attendance until further notice. Council meetings are broadcast live on Surprise TV at https://surprisetv.surpriseaz.gov/. Cox channel 11 and Century Link channel 8513 also carry the meetings live. Check the agenda, when posted, for instructions on public comment.

The next regularly scheduled Council Meeting is December 15, at 6 p.m.

District 4 Community Meeting

My monthly Community Meetings are typically held on the fourth Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct these meetings, but I look forward to meeting again when we are able. Please check the city website at www.surpriseaz.gov for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

Closing

PLEASE CONTINUE TO FOLLOW ALL CDC GUIDELINES WHILE ENJOYING YOUR HOLIDAY FESTIVITIES. PLEASE STAY SAFE!

I wish you all a very happy holiday season and a blessed New Year!

Councilman Ken Remley November Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I hope that you find this newsletter informative; and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

Arizona Charter Academy

Arizona Charter Academy started in-school attendance on October 20, and I was thankful to be there to welcome students back! Arizona Charter Academy is designated an A+ School of Excellence by the Arizona Education Foundation and has been A rated by the Department of Education for five years in a row! Thank you, Arizona Charter Academy, for all you are doing for our students here in Surprise!

Councilmember Remley on the campus of Arizona Charter Academy.

Arizona Skin Institute Ribbon Cutting

While Arizona Skin Institute is not new to Surprise, they recently relocated their practice to a new office location at 11340 W. Bell Road, Suite 127. Mayor Hall and I were invited to celebrate the grand opening of this new location. Congratulations on your new office, Arizona Skin Institute, and thank you for inviting us to share in your grand opening!

Veterans Day Tribute

Thank you to all of our residents who submitted video tributes for our Veterans. The compilation of video messages can be viewed on Veterans Day, on the Surprise TV cable channel, our Parks & Recreation social media pages (Facebook and Instagram), and the City of Surprise website at surpriseaz.gov. Please also take a moment to drive down Bullard Avenue November 10-12 to see the decorated signs of thanks for our Veterans that were created by our residents.

Gaines Park Ball Field

Construction continues on Gaines Park Ball Field! The first phase of this project is anticipated to be completed early/late Spring of 2021 and will include the ball field and associated fencing, plaza area, sidewalks, restroom and both on-street parking and temporary parking. The parking lot and field lighting are anticipated to be complete in Fall of 2021.

Holiday Schedule

Please note the following holidays this month will result in a change to the trash pick-up schedule for city of Surprise sanitation customers: November 11 in observance of Veterans Day, and November 26 and 27 in observance of Thanksgiving. City Hall remains closed to the public due to COVID-19. Please remember to continue to follow all CDC guidelines while enjoying your holiday festivities. I wish you all a safe and Happy Thanksgiving!

Temporary Expansion of Premise Permit

In an effort to curb the financial impacts of the pandemic on local restaurants, City Council recently approved the use of Temporary Expansion of Premise (TEP) permits. A TEP permit allows local restaurants to help expand their available dining space where viable and safe. This could include patio and outdoor areas as well as the use of tents or similar structures. There is no fee for the permit and a streamlined application and expedited staff review process has been implemented. To learn more about the TEP permit and to download the application, please visit surpriseaz.gov/specialeventpermits.

Hollyhock Library Pop-in Pickup Hours

The Hollyhock Library has Pop-in Pickup Hours! During the times listed below, patrons can come inside the library to pick up holds, brows a limited collection, and handle any account needs.

Monday-Thursday 1 p.m.-7 p.m.
Friday 11 a.m.- 5 p.m.
Saturday 9 a.m.- 3 p.m.

The Maricopa County Library District is also offering a program called Brainfuse HelpNow. This free, online program provides tutoring help for students! Students can use their Maricopa County Library Card to access live tutoring, writing assistance, language labs, skill building activities, interactive study tools, online test prep and customized study plans. They can also collaborate and connect with friends in virtual study rooms and create and share interactive notes. For more details please visit https://mcldaz.org/subject/school/.

Council Meeting Schedule

The next regularly scheduled Council Meeting is November 17, at 6 p.m. Council meetings are broadcast live on Surprise TV at https://surprisetv.surpriseaz.gov/. Cox channel 11 and Century Link channel 8513 also carry the meetings live. Check the agenda, when posted, for instructions on public comment.

Council meetings have been reopened for in-person participation. In order to adhere to CDC guidelines, in-person participants will be required to wear a facial covering when entering and exiting the chambers, but may remove it while seated, if they so choose. Capacity will be capped at 50 people, and physical distancing measures will be in place.

District 4 Community Meeting

My monthly Community Meetings are typically held on the fourth Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct these meetings, but I look forward to meeting again when we are able. Please check the city website at www.surpriseaz.gov/ for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

Councilman Ken Remley October Newsletter

Welcome to fall District 4! I hope that you find this newsletter informative; and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

Public Participation at City Council Meetings

City Council meetings have been reopened to limited in-person public participation. In-person participants will be required to wear a facial covering when entering and exiting the chambers but may remove it while seated if they so choose. In following CDC guidelines, capacity will be capped at 50 people, and physical distancing measures will be in place. Instructions for how to comment virtually are listed on the agenda. Agendas can be viewed at www.surpriseaz.gov/agendas.

Day of Service

Calling all volunteers! Surprise is looking for help for its Day of Service, on Saturday, October 10. Volunteers will help with various projects throughout the city including landscaping, painting, trimming of shrubs, debris removal and more. This neighborhood revitalization and cleanup event assists neighborhoods and homeowners who may not be physically or financially able to maintain their homes as required by local codes. If you would like to volunteer, either as an individual or a group, please register by emailing Larry Garcia, at Larry.Garcia@supriseaz.gov or by calling 623-222-1522. If you are registering as a group, please note that groups will be limited to no more than 10 people.

On the day of the event, volunteers will meet at the Surprise Senior Center; 15832 N. Hollyhock St. Participants are required to wear face coverings and will be split into small groups. Check-in times will be staggered due to COVID-19. The first group will arrive at 8 a.m. and each project will last from two-four hours.

7th annual Fiesta Grande celebration goes virtual

A Folklorico dancer twirls her blue dress.Celebrate our city’s cultural heritage at the seventh annual Surprise Fiesta Grande – To Go style! This virtual celebration, presented by the City of Surprise Parks & Recreation Department in partnership with 101.9 FM Radio La Campesina, will run Monday, October 5 – Friday, October 9, with a line-up of fun all week long! Enjoy authentic Mexican food, cooking and dance classes, crafts, games and more!

For updates and more information, please visit surpriseaz.gov/fiestagrande or contact the Parks & Recreation Special Events Division at 623-222-2000.

If you happen to miss any of the virtual activities, videos will be available at surpriseaz.gov/fiestagrande after the event.

The schedule of events is as follows:

  • October 5, at 6:30 p.m.: Holy Guacamole & Salsa Dippin’ Virtual Cooking Class (view at facebook.com/SurpriseRec and Surpriseaz.gov/SurpriseTV)
  • October 6, at 6:30 p.m.: Virtual Folklorico Class/Performance (view at facebook.com/SurpriseRec and Surpriseaz.gov/SurpriseTV)
  • All day on October 6, Let’s Taco ‘bout a Good Meal! Where local restaurants will be offering discounts!
  • October 7, at 6:30 p.m.: Nacho Average Virtual Bingo (registration information coming soon)!
  • October 8, at 6:30 p.m.: Virtual Arts and Crafts, featuring WHAM (to participate, pick up your craft kit at the Parks & Recreation office, Monday 10/5 through Thursday 10/8 from 8 a.m. – 5 p.m. 15960 N Bullard Ave Surprise, AZ 85374).
  • October 9, at 5 p.m.: Fiesta Food Truck Friday & Swag Bag (Villanueva Recreation Center, 15660 N Hollyhock St, Surprise, AZ 85378. Register for swag bags at http://surpriserec.surpriseaz.gov by clicking on ‘Special Events’).

Gaines Park Youth Baseball Field Project Update

Construction has started on the relocation of Gaines Park Youth Baseball Field project. This project is grant funded and will be completed in phases as funding is received. The first phase will consist of the ball field and associated fencing, plaza area, sidewalks, restroom and both on-street parking and off-street temporary parking. There will be (2) ADA parking spots on Nash street. This phase of the project is projected to be complete early/late Spring 2021. Fall of 2021, the parking lot is anticipated to be completed and field lighting installed. For more information please feel free to contact the Parks and Recreation office at 623-222-2000.

A design rendering of an aerial view of the Gaines Park Youth Baseball Field.
Illustration-subject to change

Small Business Relief Grant Program

Applications are being accepted through October 16, for the Surprise Small Business Relief Grant Program. This grant program provides emergency financial relief to local small businesses experiencing economic distress and loss of revenue due to the COVID-19 pandemic and closures compliant with Governor Doug Ducey’s Executive Orders. To apply, please visit https://www.surpriseaz.gov/3841/Small-Business-Relief-Grants. As part of the application process, you will need to create an account with the Arizona Community Foundation, a Surprise Business “Registration” License and a W-9 form. For questions call 623-222-3300, or email SurpriseRelief@azfoundation.org.

Citizen Review Meeting

A Citizen Review Meeting is being held on October 7, at 6 p.m. via Zoom to discuss the request of a Conditional Use Permit for a new Multi-Family Dwelling complex located north of Paradise Lane and west of Church Street. Any member of the public may participate and be heard relative to this project. Below, is the meeting link and details for joining. If you have any questions about the project, please contact Shirley Phan, in the City of Surprise Planning Department at 623-222-3153.

A section of a map showing the area of the site location along Church Street.

ONLINE ACCESS: Zoom Meeting
(415)762-9988 or (646)568-7788
Meeting number (access code): 890 5476 0640
Meeting password: 735652
Meeting Link: https://us02web.zoom.us/meeting/register
/tZ0tcu2vqDssHtTOLOucpWKYKqIuFSfZKMP6

Council Meeting Schedule

The next regularly scheduled Council Meetings are October 6, and October 20, at 6 p.m. Council meetings are broadcast live on Surprise TV at www.surpriseaz.gov/surpriseTV. Cox channel 11 and Century Link 8513 also carry the meetings live. Check the agenda, when posted, for instructions on public comment.

District 4 Community Meeting

My monthly Community Meetings are typically held on the fourth Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct face-to-face meetings, but I look forward to meeting again when we are able. Please check the city website at www.surpriseaz.gov/ for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

Councilman Ken Remley September Newsletter

Greetings to my District 4 residents! I hope that you are finding ways to stay cool during this summer heat, and that you and your family are safe and healthy. I also hope that you find this newsletter informative, and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

Gaines Park Youth Baseball Field Project Update

Construction will be starting very soon on the relocation of the Gaines Park Youth Baseball Field. This project is grant funded and will be completed in phases as funding is received. The first phase will consist of the ball field and associated fencing, plaza area, sidewalks, restroom and both on street parking and off street temporary parking. There will be two ADA parking spots on Nash Street. This phase of the project is projected to be complete early/late Spring 2021. Fall of 2021, the parking lot is anticipated to be completed and field lighting installed. For more information, please feel free to contact the Parks and Recreation office at 623-222-2000.

A design rendering of an aerial view of the Gaines Park Youth Baseball Field.

Community Resources

St. Mary’s Food Bank needs volunteers! Help is needed Monday-Friday, from 7:00 a.m.-1:30 p.m., with most help being needed between 7:00 a.m.-10:00 a.m., Volunteers are needed to help pack the Kids Café Meals. If you are interested in scheduling a group of friends, family or co-workers, of five or more, please contact smarez@firstfoodbank.org. The St. Mary’s Food Bank is located at 13050 W. Elm Street.

Surprise CARES Housing Mortgage Assistance

On July 13th, the Neighborhood Services division launched the Surprise CARES Housing Stability program to assist Surprise residents who have experienced a loss of income directly related to the COVID-19 pandemic. Residents needing assistance with mortgage payments are encouraged to visit the participant portal on the city’s website to apply. For more information, please call the Surprise CARES Housing Hotline at 623.222.1640.

A white house house with a red roof.

Rental & Utility Assistance Available Now!

A happy family.The Surprise/El Mirage CAP office at the Surprise Resource Center has received a significant amount of federal CARES Act funding to help residents with rent and utilities who have been impacted by the pandemic. We have expanded our capacity to serve more individuals and families who are eligible, so call our HOPE line today at 623-222-HOPE (4673). Due to the pandemic, eligibility has expanded to serve families with higher incomes, up to 300% above poverty level. (Example – family of 4 is eligible if their gross monthly income is $6,550 or lower). Bilingual staff are ready to help.

Additional Resources

The City of Surprise and its community partners have many resources available for those that need help. The Surprise Resource Center can help with rent, utilities, benefit and employment services, and can be reached at 623-222-1600. The Surprise Senior Center offers a Hot Lunch Program, which provides FREE meals. Please note, you must call two days in advance to order a meal for pickup at 623-222-1500. The Society of St. Vincent De Paul can help with food, rent and utility assistance. The helpline for The Society of St. Vincent De Paul is 623-975-5617. In addition, The Salvation Army offers a FREE breakfast drive thru Monday-Friday 8 a.m. to 9:30 p.m. for seniors, and those that are food insecure. They also offer food boxes. The Salvation Army is located at 17420 Avenue of the Arts, Surprise, AZ, and can be reached at 623-977-1084. The Dysart Community Center, located at 14414 N. El Mirage Road, offers a free food drive through Monday-Friday, 3 p.m. to 5 p.m. The Benevilla HOME Services Program is a FREE program for seniors that assists with things such as getting groceries and running errands. The phone number to reach Benevilla HOME Services is 623-584-4999. Hope Women’s Center provides bill and utility assistance to help support women and children and can be contacted at 623-875-4549. Please also remember that St. Mary’s Food Bank is located on 13050 W. Elm Street and Valley View Food Bank is located on 10771 W. Peoria Avenue.

Residential Waste Cleanup Event

The City of Surprise Residential Waste Cleanup Event will be held on September 12, from 7 a.m. to 1 p.m. at the Northwest Regional Landfill, located at 19401 W. Deer Valley Road. Surprise residents can dispose of one load of residential waste, up to 2,000 lbs at no cost. Proof of residency is required, and no hazardous waste will be accepted.

Council Meeting Schedule

The next regularly scheduled Council Meeting is September 15 at 6 p.m. The City Council Chambers are currently closed to the public, but Council meetings are broadcast live on Surprise TV at www.surpriseaz.gov/surpriseTV. Cox channel 11 and Century Link 8513 also carry the meetings live. Check the agenda, when posted, for instructions on public comment.

Please note, City Hall will be closed on Monday, September 7, in observance of Labor Day.

District 4 Community Meeting

My monthly Community Meetings are typically held on the 4th Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct face-to-face meetings, but I look forward to meeting again when we are able. Please check the city website at www.surpriseaz.gov/ for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

Councilman Ken Remley August Newsletter

Greetings to my District 4 residents! I hope that you are finding ways to stay cool during this summer heat, and that you and your family are safe and healthy. I also hope that you find this newsletter informative, and know that I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for regular updates.

Surprise Resource Center

The Surprise Resource Center is open and available to assist those with social service needs. The Surprise Resource Center is open Monday and Tuesday from 8 a.m. -5 p.m., Wednesday and Thursday, from 8 am-7pm and Friday, from 8 am-12 pm for walk in assistance. You can also call 623.222.1600 for more information. Some of the many resources available include meal services for seniors and kids, assistance with household essential resources and financial relief.

Development in District 4

The Planning and Zoning Commission recommended approval of the City of Surprise Public Safety Evidence and Readiness Center Rezone at their meeting on July 16. The facility is located on the NE Corner of Bell Road and Grand Avenue and the site is approximately 4.54 acres. When completed, this building will house police evidence and property storage and accommodate overall public safety tactical storage in one logistics center.

This project was approved as part of the Decide Surprise 2017 Bond and will provide cost efficiencies by consolidating storage requirements for Surprise Fire-Medical Department and Surprise Police Department. For project updates and additional information, you can view the project webpage at https://www.surpriseaz.gov/3629/Public-Safety-Evidence-Readiness-Center.

Face Coverings

The Declaration of Emergency Proclamation requiring face coverings within the City of Surprise is still in effect. Please continue to wear face coverings in public settings where it is difficult to maintain a physical distance of six feet. Please also remember that there are exceptions for individuals that are unable to wear a face covering due to a health condition, disability, or those whose religious beliefs prevent them from wearing one. Be kind to one another, and remember that there are those that might not be able to wear a face covering.

Council Meeting Schedule

The next regularly scheduled Council Meeting is on August 18, at 6 pm. The City Council Chambers are currently closed to the public, but Council meetings are broadcast live on Surprise TV at surpriseaz.gov/surprisetv. Cox channel 11 and Century Link 8513 also carry the meetings live. Check the agenda, when posted, for instructions on public comment.

District 4 Community Meeting

My monthly Community Meetings are typically held on the 4th Wednesday of the month from 6 – 7:30 pm. at the Surprise Senior Center, 15832 N. Hollyhock Street. Due to the COVID-19 pandemic, we are currently unable to conduct face to face meetings, but I look forward to meeting again when we are able. Please check the city website at surpriseaz.gov for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.