Tag Archives: COVID-19

Councilmember Ken Remley May Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for weekly updates.

New West Valley Veteran Hub

Flag thumbnailVeterans, service members, and their families now have a new place to access resources, support, and assistance in the West Valley. The City of Surprise is proud to offer the West Valley Military and Veteran Success Center a new home within the Surprise Resource Center at the AZ TechCelerator Campus, located at 12425 W. Bell Rd., Suite 124. The center includes various military and veteran support services and resources, made possible by the generous support of partner organizations and all West Valley cities. For more information on the West Valley Military and Veteran Success Center, call 623.222.1658 or visit the City of Surprise website at surpriseaz.gov/veterans.

Senior Center Exercise Programs Re-Opening!

Fitness classes operated by the Surprise Senior Services Team have re-opened! To register, please call 623.222.1500. In addition, the drive-thru meal program is still available with advance registration.

Surprise Fire Department Lock Box Program

Surprise Fire-Medical offers a Lock Box Program to allow first responders quick and safe access into your home during an emergency. In an emergency, the fire department can use its unique key to open the lock box and access your house key to gain entry into your home. Having a lockbox can add precious lifesaving minutes during an emergency and also saves on property damage. For more information, visit surpriseaz.gov/1656/Lock-Box-Program, or call 623.222.5000.

Surprise Library Access

The Maricopa County Library District is moving into the next phase of re-opening at all county-run libraries. Customers can stop by the library during Pop-In Pick-Up hours to browse every shelf and all selections, rather than a limited collection. Hollyhock Library, located at 15844 N. Hollyhock St., has Pop-In Pick-Up hours Monday – Thursday, 1 p.m. – 7 p.m.; Friday, 11 a.m. – 5 p.m.; and Saturday, 9 a.m. – 3 p.m. The library is closed on Sunday. For more information, please visit mcldaz.org/locations/northwest/.

State of the City Video

State of the City thumbnailThe 2021 State of the City video premiered on April 13. Please take a few moments to view it if you have not had the opportunity. This video captures how our strength, effort, and strategic planning place the city’s trajectory toward future success. Watch the video here: surprisetv.surpriseaz.gov. The video will also replay on the Cox 11 cable channel at select times. To view a schedule, please visit surprisetv.surpriseaz.gov/schedule.

Fiscal Year 2022 Recommended Budget

City of Surprise proposes a budget focused on maintaining current service levels as the city continues to grow. The budget continues to focus on Council’s commitment to maintaining quality public services and infrastructure. A public hearing and tentative Budget adoption is scheduled for the May 4 Regular City Council Meeting, with final budget adoption planned for the June 1 meeting.

The Property Tax Rate in Surprise

A slide showing a summary of primary property taxes.We’ve been receiving some questions about the City of Surprise tax rate. It has not increased. The primary tax rate in the City of Surprise is $0.7591 per $100 of assessed property value, plus the secondary property tax rate (from the voter-approved 2017 GO Bond) of $0.3880 per $100 of assessed property value. These rates multiplied by the assessed value of your home determine what you pay in property taxes. If the value of your home increases, you will see an increased tax bill; however, that is not due to an increase in the property tax rate but rather an increase in the assessed value of your home.

Schedule of Existing Primary and Secondary Property Tax

   Current Rate  Current Levy  Proposed Rate  Proposed Levy  
 Property Tax          
 Primary Property Tax Rate $0.7591 $9,135,500 $0.7591 $9,974,200 Per $100 assessed value
 Secondary Property Tax Rate $0.3880 $4,669,500 $0.3880 $5,098,200 Per $100 assessed value

Passport Services are Back

U.S. PassportsPassport services are back at Surprise City Hall by appointment only. Regular business hours for passports will be Monday – Friday, 8 a.m. to 4 p.m. in the City Clerk’s Office, temporarily located in Development Services. Applications for first-time passport books and passport cards are accepted and they can also help review paperwork for renewals. They do not offer passport photos, so be sure to have your pictures with you at your appointment. To make an appointment, or for questions, please visit surpriseaz.gov/passport or call the City Clerk’s Office at 623.222.1200.

Surprise Covid-19 Vaccination Numbers

The Arizona Department of Health Services reported the overall number of Surprise COVID-19 cases at 13,585 on April 15. Through that day, 45,330 Surprise area residents received at least one vaccine shot. Below are the number of vaccination totals for ZIP codes in Surprise as of April 15.
85374 – 20,841
85379 – 13,001
85388 – 8,398
85378 – 3,090

Benevilla Community Baby-Shower

Monday, May 10, from 9 a.m. to 11 a.m., Benevilla & Friends will be hosting a drive-thru baby shower for expecting moms and moms with infants up to 6 months old. Mothers can drive-thru and pick-up at Arizona Charter Academy parking lot located at 16025 N. Dysart Rd. Donations will also be accepted during this event!

#6 Safest City

Surprise is ranked the #6 safest city in Arizona, according to a new SafeWise report. Congrats to our community on this accomplishment & a big thank you to Surprise PD for helping to keep us safe! Here is a list of Arizona’s 10 Safest Cities: safewise.com/blog/safest-cities-arizona/.

Free AZ Small Business Association Membership!

Economic Development Department thumbnailIn recognition of the continued small business recovery process resulting from the COVID-19 pandemic, the City of Surprise Economic Development Department is teaming up with the Arizona Small Business Association (ASBA) to offer Surprise small businesses a free year of ASBA membership now through May 10! To sign up, please visit asba.com/surprise. Please also see the City of Surprise Economic Development webpage to learn about many other resources available for Surprise businesses!

District 4 Community Meeting

Please join me for my monthly Community Meeting on May 26 at 6 p.m. at the Surprise Senior Center, located at 15832 N. Hollyhock St. Masks are recommended, and social distancing will be in place. Please check the city website at surpriseaz.gov for updated information on my meet and greet schedule. Please call or email me in the meantime with any questions or concerns you may have.

City Council Meetings

The next regularly scheduled City Council Meeting is May 18 at 6 p.m. in the City of Surprise Council Chambers, located at 16000 N. Civic Center Dr. City Council meetings are now open to in-person attendance, or you may tune in on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11 to watch the meeting live.

Councilmember Ken Remley May Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. Please also join my monthly community meetings on the 4th Wednesday of each month at the Surprise Community Center, located at 15832 N. Hollyhock Street. Please check the calendar at surpriseaz.gov to check for cancelations during the COVID-19 pandemic. You can also find me on Facebook for regular updates.

COVID-19 Financial Relief Information for Individuals & Families

During this difficult time, there are many resources available to help individuals and their families. Resources available to Surprise residents can be found on the City of Surprise COVID-19 Community Care Resources webpage at www.surpriseaz.gov/3804/COVID-19-Community-Care-Resources, the COVID-19 Financial Relief Resources webpage at www.surpriseaz.gov/3805/COVID-19-Financial-Relief-Information, or by calling the Surprise Resource Center at 623.222.1600. Listed below are some of the resources that are available to residents.

Salvation Army Meals – The Salvation Army, located at 17420 N. Ave of the Arts, in Surprise, is offering drive thru pick-up of hot breakfast and a sack lunch between 7a.m.-9a.m. daily. This program is open to all seniors, or anyone who is food insecure. For more information, please call 623.977.1084.

Electric & Gas Utility Assistance – Surprise & El Mirage families can seek assistance with their utility bills by calling the Surprise Resource Center HOPE line Monday mornings at 8 a.m. The HOPE Line phone number is 623.222.4673. Callers must leave a voicemail. If you cannot leave a voicemail, that means that the limit of assistance for that week has been met.

Surprise Senior Center Hot Lunch Program – If you would like to participate in this program, please call 623.222.1500 two days in advance to order your meal for pickup Monday through Friday at noon.

Benevilla HOME Services Program – FREE program for all seniors who could use help with groceries, errands, etc. For more information please visit www.benevilla.org or call 623.584.4999.

Additionally, the City of Surprise has suspended all water service shutoffs through May 10.

Veteran Aid & Attendance Benefits

The Reveille Foundation in partnership with the American Patriot Service Corporation is now offering online information and registration workshops on Veteran’s Aid & Attendance benefits. These workshops are held bi-weekly and will assist veterans in filing out the necessary paperwork to file for the benefits. The first session was offered on April 29, but additional workshops will be offered every other week thereafter. To register or for more information, please contact Pamela Cameron at 602-592-9461 or pamela@reveillefoundation.org.

Budget Summary

City Council was presented with the City Manager’s Recommended Budget during our Work Session on April 21. If you weren’t able to view the meeting live, a video of the meeting, including the budget presentation can be viewed on https://surprisetv.surpriseaz.gov/. Council and staff are working hard to ensure there is a balanced budget in the midst of economic conditions caused by COVID-19. Steps have already been taken to reduce expenses and prepare for a budget with flexibility to meet the on-going challenges. The tentative budget adoption is scheduled for the Regular City Council Meeting on May 5 at 6 p.m., and the final budget adoption is scheduled for the Regular City Council Meeting on June 2 at 6 p.m.

Please feel free to reach out to me with any questions you might have. The best way to reach me is ken.remley@surpriseaz.gov

Traffic Improvements

A flashing yellow left-turn signal has been installed at the intersection of Litchfield and Waddell roads. A flashing yellow arrow traffic signal allows motorists to make a left-hand turn after yielding to oncoming traffic. Flashing yellow arrow signals have been shown to help drivers make fewer mistakes, and reduce delays when traffic is light, allowing more opportunities to make a left-turn with the flashing yellow left-turn arrow.

A flashing yellow left-turn signal will also be installed at the intersection of Litchfield and Greenway roads overnight on May 1st/2nd.

Development in District 4

Below is a list of permits under review, construction, or recently completed in District 4.

Permits Under Review:
U-Haul, 13420 W. Bell Road-Tenant Improvement

Permits Under Construction:
Arizona Charter Academy, 16011 N. Dysart -New Construction

Permits Completed:
Heritage at Surprise-Building A-F, 13669 W. Rimrock St. -New Construction

District 4 Community Meeting

My monthly Community Meetings are generally held on the 4th Wednesday of the month from 6 – 7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. I have decided to cancel my next meeting on May 27 to comply with guidance on social distancing and protect the health of our community. I look forward to meeting with you again when we can. Please call or email me in the meantime with any questions or concerns you may have.

Upcoming Events

Please check www.surpriseaz.gov for updates on cancelled and postponed events.

Councilmember Ken Remley April Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. Please also join my monthly community meetings on the 4th Wednesday of each month at the Surprise Community Center, located at 15832 N. Hollyhock Street. You can also find me on Facebook for regular updates.

COVID-19

The City of Surprise continues to monitor the COVID-19 crisis. For the most up-to-date information, please contact the Maricopa County Department of Health at 602.506.6900 or the Centers for Disease Control information line at 1.800.232.4636. You can also contact the Arizona Department of Health Services at 602.542.1025.

For information on ways to interact with the city online, by phone, or by email, please visit our COVID-19 webpage at www.surpriseaz.gov/COVID-19. For general questions, you may also call the City of Surprise at 623.222.1900. For updates on canceled events, please visit our website at https://www.surpriseaz.gov/.

Surprise Senior Center Closure

For the safety and well-being of residents, the Surprise Senior Center is closed until further notice. Meals continue to be served by pick-up and delivery; however, members are required to register for meals like normal, at least 48 hours in advance. To register for meals, please call the Senior Center staff by phone at 623.222.1500. Members who are picking up their meals may do so Monday-Friday at noon. Meals will be delivered to those that need it, please let Senior Center Staff know that you will need it delivered when you place your order.

Changes to Public Participation at City Council Meetings

In an effort to protect the health and safety of our employees, residents and visitors, the Council Chambers will be closed to the public during City Council Work Sessions and Regular Meetings until further notice. Members of the public can still participate by having their comments taken by email, or phone. To submit email comments, including Call to the Public, for non-agenda items, please email publicomments@surpriseaz.gov prior to the start of the meeting. To comment by phone, please call 623.222.1250 prior to or during the meeting and your name will be placed on a call back list. If you reach voicemail, please leave your name and phone number. The City Clerk will call those wishing to comment from the dais during the meeting, and the call will be streamed through the Council Chamber audio system. Only calls received before or during Call to the Public for non-agenda items or before action is taken on the subject agenda item will be accepted and streamed. No calls will be accepted after action has been taken upon or an agenda item has otherwise concluded.

For additional details on how to interact during the meeting please visit The City of Surprise website at www.surpriseaz.gov/agendas.

The City of Surprise also streams and broadcasts its City Council meetings. To watch live, please visit www.surpriseaz.gov/surprisetv, our Facebook page at www.facebook.com/cityofsurprise, or Cox channel 11 and Century Link channel 8513 also carry the meetings live.

2020 Census

It’s not too late to be counted! If you have not responded to the Census yet, a reminder and paper questionnaire will be mailed to your home between April 8-16. If you need help completing your census questionnaire, you can contact the U.S. Census Bureau at 1.844.330.2020. For more information on the census, please visit the City of Surprise website at  https://www.surpriseaz.gov/3745/Census-2020. To take your census now, visit www.my2020census.gov.

State of the City Update

In consideration of the current health crisis, the State of the City address will now be delivered virtually via  www.surpriseaz.gov/surprisetv and the city’s Facebook page on April 15 at 6 p.m.

District 4 Community Meeting

My monthly Community Meetings are generally held on the 4th Wednesday of the month from 6-7:30 p.m. at the Surprise Senior Center, 15832 N. Hollyhock Street. I have decided to cancel my next meeting on April 22 to comply with guidance on social distancing and protect the health of our community. I look forward to meeting with you again when we can. Please call or email me in the meantime with any questions or concerns you may have.

Upcoming Events

Please check www.surpriseaz.gov for updates on canceled and postponed events.