Tag Archives: retail survey

Councilmember Ken Remley April Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also follow me on Facebook @CouncilmemberRemley for weekly updates.

Last Chance for Tax Preparation Services

This is the last month to take advantage of the Volunteer Income Tax Assistance Program (VITA), which offers IRS trained and certified volunteers to assist households making less than $58,000 who need help processing their annual income tax returns for free! Tax preparation assistance will be available through April 18 at the Surprise Resource Center, 12425 W. Bell Rd, Suite 124 and through April 13 at Riverboat Bingo, 18300 W. Bell Rd. No appointment is necessary; walk-ins are welcome on Mondays and Tuesdays from 4 p.m. to 6 p.m. and Thursdays from 9 a.m. to 11 a.m. For more information, call 623.222.1600.

2022 Retail Survey Now Open

Shopping and Dining in Surprise, Surprise Retail SurveyDo you have a favorite restaurant you’d like to see open in Surprise? Now is your chance to tell us in our 2022 Surprise Retail Survey! We want to know how we can make our city a one-stop shopping and dining destination. The survey will help the City identify retail strengths within the community, as well as pinpoint opportunities to bring additional amenities closer to home. We also have a youth-only survey to better understand what our younger generation wants to see. The Shop, Eat & Play Youth Survey is for youth, under the age of 18, who live in Surprise. The Surprise Retail Survey runs through Sunday, April 24, and is available online at surpriseaz.gov/retailsurvey.

Benevilla C.A.R.E.S. Partners

Are you are looking for support services in the community, in-home care and more? Join Benevilla on Wednesday, April 6 from 9 a.m. – 12 p.m. at the C.A.R.E.S. Partners Resource Fair. Benevilla has formed true partnerships with 20+ Sustaining Partners, each with a commitment to quality and ethics that is unsurpassed. When you are referred to a Benevilla C.A.R.E.S. Partner, you can be assured each supports the Benevilla mission and that you will receive professional and principled service. To register for this event, visit Benevilla.org or call 623.584.4999.

Summer Job Program for Teens

Human Service and Community Vitality DepartmentThe City is offering a summer job program for Surprise teens between the ages of 15 – 19 who are income-eligible. Through the Summer Youth Employment Program, applicants must be available to work up to 25 hours a week for six weeks between June 6 and July 15. Chosen interns will receive professional development training, from shadowing engineers to working with youth and seniors, and earn $12.80 per hour.

Applications are available online at surpriseaz.gov/syep or can be picked up at City Hall by visiting the welcome desk and asking for Lord Garcillano. Electronic application submissions will be accepted through Sunday, April 17 while in-person submissions will be accepted during normal City Hall business hours through Friday, April 15. For questions, please contact Lord Garcillano at lord.garcillano@surpriseaz.gov or 623.222.1647.

National Safe Digging Month

Southwest Gas logoApril is National Safe Digging Month and it is a great time to remember to put safety first before starting any digging project. Whether a large-scale project or a simple do-it-yourself job in the backyard, safety should always be the top priority. Utility lines that serve the community with vital services such as natural gas, electricity, sewer and water can be buried anywhere. Striking a utility line not only poses a safety risk but can also cause an interruption of service to customers.

Southwest Gas encourages homeowners and contractors to call 811 or go online at Call811.com and click on your state at least two full working days prior to digging to request a utility line locate. You’ll then be connected to the appropriate one-call center for your area. Be safe and always know what’s below before digging!

Spring Eggstravaganza

Celebrate the spring season with us on Saturday, April 16 from 7:30 – 11:30 a.m. at the Kansas City Royals Practice Fields! Spring Eggstravaganza is free and features fun for the whole family. Residents will enjoy inflatables, face painting, a special appearance by Mr. and Mrs. Bunny and a series of egg hunts filled with fun toys and treats. Children 10 and under are invited to take the field in search of more than 50,000 plastic eggs filled with candy and toys.

Gates open at 7:30 a.m. and hunt times are as follows:

  • 8:20 a.m. – 2 and under*
  • 8:50 a.m. – 3 – 4 year olds*
  • 9:20 a.m. – 5 – 6 year olds**
  • 9:40 a.m. – 7 – 8 year olds**
  • 10:00 a.m. – 9 – 10 year olds**
  • 10:20 a.m. – all ages**

*1 parent allowed on field
**Age group may be combined or split based on participation numbers. Times are subject to change

Notice of Public Hearing

The Human Service and Community Vitality Department will be holding a public hearing regarding the City’s Program Year 2022 Annual Action Plan on April 13 at 6 p.m. in the City Hall Council Chambers, 16000 N. Civic Center Plaza. This public hearing will be held in anticipation of receiving Community Development Block Grant (CDBG) funding from the Department of Housing in Urban Development. The Program Year 2022 Annual Action Plan will identify specific projects to be funded that meet the goals and objectives identified in the 2020-2024 Consolidated Plan. Public comments received during the Public Hearing will be considered and included in the Plan. Comments can be emailed to adam.lane@surpriseaz.gov no later than April 8. Questions can also be directed to Adam via email or at 623.222.3238. City Council will take formal action on April 19, 2022.

BBQ Event Rescheduled for Fall

The RibFest Throwdown scheduled for April 23 & 24 at Mark Coronado Park is being rescheduled for fall 2022 due to a potential scheduling conflict. The new event name, dates and ticket information will be released in the coming months. This event is a live music and BBQ festival presented by the City of Surprise in partnership with national event company Forty8 Live!

Sunday in the Park

Join us on April 3 from 4 – 8 p.m. at Mark Coronado Park for live music, various food trucks, an assortment of beer and wine and family-friendly entertainment such as bounce houses, face painting, a trackless train and more!

District 4 Community Meeting

Join me for my next monthly Community Meeting on Wednesday, April 27 at 6 p.m. at the Surprise Senior Center, located at 15832 N. Hollyhock St. Check the City website at surpriseaz.gov for updated information on my meet and greet schedule. Call or email me in the meantime with any questions or concerns you may have.

City Council Meetings

The next regularly scheduled City Council Meetings are April 5 and 19 at 6 p.m. in the City of Surprise Council Chambers. City Council meetings are now open to in-person attendance or you may tune in at surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page facebook.com/cityofsurprise or on Cox channel 11 to watch the meeting live.

Councilmember Ken Remley June Newsletter

Thank you for signing up to receive my notifications and monthly newsletters. I am always available for any questions or concerns via email at ken.remley@surpriseaz.gov. You can also find me on Facebook for weekly updates.

Senior Center Phased Re-opening!

The City of Surprise is re-opening programs at the Senior Center in a phased approach, with limited front desk access and exercise classes available now. The Center, located at 15832 N. Hollyhock St., is a hub for connection and activities for those age 50+ and adults with disabilities.

All Senior Center participants will be required to fill out a new enrollment packet when returning to in-person participation. Enrollment packets are available at the Senior Center during the hours listed online at surpriseaz.gov/seniorcenter. Completed packets should be dropped off at the Senior Center. Membership is $12 per year for Surprise residents and $15 for non-residents. Fees are due with membership forms.

The Senior Center meal program has also returned to in-person sit-down meals. Call 623.222.1500 two days in advance to reserve your spot. A home-delivered meal option is available through Banner Olive Branch if you cannot participate in the in-person program. To see if you qualify, please call 602.264.4357.

Facemasks are encouraged but not required. Dates, capacity requirements, and times are subject to change without notice.

Gaines Park Dedication Ceremony

A dedication ceremony was held on May 15 to celebrate the completion of Floyd Gaines Park. The park, located at 16001 N. Nash St., in the city’s Original Town Site, includes a lighted youth ball field, netting, fencing, restrooms, and a lighted and paved parking lot. Floyd Gaines was a pioneer in our community and an avid champion of its youth and parks and recreation services. I was honored to speak at this event and am so proud to have this park as a part of our community.

Hollyhock Pool Now Open!

Come and cool off at the Hollyhock pool during open swim hours every day from 12 p.m. to 4 p.m.! Open swim fees for residents are $2 for youth (6 months-17 years) and $3 for adults. All non-residents are $5. Swim lessons are also available. For more information, contact Parks and Recreation at 623.222.2000.

Veterans’ Services

The Vetlink Foundation is offering a monthly Coffee for Vets event on the last Saturday of every month from 9 a.m. to 11 a.m. at the City of Surprise AZ TechCelerator located at 12425 W. Bell Rd. Come enjoy free coffee and bagels and build connections with other veterans. Each event will have a guest speaker who will discuss a veteran-related topic. RSVP by calling 623.303.4355.

Rent and Utility Assistance

The Surprise and El Mirage Community Action Program (CAP) has a new online portal to apply for rental and utility assistance. Please visit http://hsdclientportal.maricopa.gov/ to complete a pre-screening assessment. Those needing assistance with the online process can call 623.222.4673. Eligibility restrictions apply. surpriseaz.gov/3549/Community-Action-Program-CAP.

Free Showers

Free showers every 2nd & 4th Tuesday of each month at the Salvation Army in Surprise between 10–2 p.m. at 17420 N. Ave of the Arts. Food, medical care, haircutting, and pet care resources are also available. Made possible by Church of the Palms, Salvation Army, and the City of Surprise. Call 623.222.1600 for more information.

We Care Program

We Care is an automated system designed to call a senior or homebound person once a day to check on their welfare. If the daily call is not answered, an automatic alert is sent, and personnel from Surprise Police or Citizens Patrol will be sent to the home to check on the individual. If you or someone you know could benefit from this program, you can submit an online application at surpriseaz.gov/wecare and the Surprise Citizen Patrol will contact you to schedule a required home visit and interview.

Prescription Drop-off Box

The City of Surprise Police Department has a prescription drug collection bin in its lobby for easy disposal of unwanted drugs 24 hours a day, 7 days a week. The focus of this program is to provide a safe location for individuals to dispose of unwanted, unused, or expired medications and ultimately reduce the likelihood of these medications falling into the hands of children and teens. Visit the link below for more information: surpriseaz.gov/3359/RX-Drug-Drop-off.

Vial of Life

Please stop by our Surprise Fire Medical Administration office, located at 14250 W. Statler Plz., Suite 101, where you can pick up a Vial of Life. The Vial of Life contains a medical emergency information form that should be filled out, put back in the vial, and stored in your refrigerator for safekeeping. A sticker also comes in the vial that can be placed on your refrigerator to alert first responders that you have this information available. The vial of life is designed to provide important medical and emergency information to first responders when you cannot. While you are there, you can also pick up a Pet Finder window sticker that alerts first responders to the pets in your home.

Water Wise

Water Resource Management logoYou may have heard talk in the news media recently about the Colorado River and a potential shortage declaration. The Western United States, including Arizona and the Phoenix metropolitan area, has been experiencing a drought for more than 20 years, with an official drought declaration in June 1999. Drought is a normal occurrence in the southwest desert. However, as the drought in the Colorado River Basin continues to extend, the Lower Basin states of Arizona, California, New Mexico, and Nevada along with Mexico may face reductions in their Colorado River water deliveries through a “Tier 1” declaration by the Bureau of Reclamation.

What does this mean for Surprise water customers? A Tier 1 shortage declaration will not affect Surprise’s water allocation or its deliveries to customers. Although there will be no immediate impact on municipal water supplies, Surprise remains committed to water resource management and water conservation measures. Shortage on the Colorado River does not mean shortage for Surprise’s customers at the tap. Being efficient with water has been part of our long-term water management strategy, and our water conservation program provides resources to assist customers.

Furthermore, Surprise is not directly delivering its Colorado River allocation. Instead, we use our Central Arizona Project (CAP) water allocation to recharge the aquifer, storing water for future groundwater pumping. As always, water users must follow water-efficient practices to protect our precious resources. Find out more information about drought and how it affects Surprise water customers on our Drought Resiliency and Preparedness website: surpriseaz.gov/droughtmgmt.

Retail Survey Results

The City of Surprise launched its annual Surprise Retail Survey on April 5, and more than 5,100 responses later, we have the results!

The city uses the survey data to identify the city’s retail strengths and opportunities to bring additional amenities closer to home. In the past, the survey has helped bring in establishments like In-N-Out Burger, Texas Roadhouse, Oregano’s Pizza Bistro, and Costco!

Select survey insights are listed below, with full results available at surpriseaz.gov/retailsurvey.

2021 Surprise Retail Survey results summary

District 4 Community Meeting

Please join me for my monthly Community Meeting on May 26 at 6 p.m. at the Surprise Senior Center, located at 15832 N. Hollyhock St. Please note there will be no Community Meeting in July. Check the city website at surpriseaz.gov for updated information on my meet and greet schedule. Call or email me in the meantime with any questions or concerns you may have.

City Council Meetings

The next regularly scheduled City Council Meeting is June 15 at 6 p.m. in the City of Surprise Council Chambers. City Council meetings are now open to in-person attendance, or you may tune in on surpriseaz.gov/surprisetv, the Surprise City Gov Facebook page at facebook.com/cityofsurprise, or on Cox channel 11 to watch the meeting live.